RISK MANAGEMENT/DISCHARGE OF STATUTORY OBLIGATIONS
Child protection and reportable conduct investigations are conducted using best practice in compliance with the standards set by statutory reportable conduct schemes for each state and territory.
Used
- assess compliance with child protection and mandatory reporting requirements
- identify poor practice, deficiencies in policy
- improve incident management
These services assess and investigate incident response practices, compliance with reportable incident obligations and timeframes, and incident management system requirements in the disability and aged care sectors. WEIR’s NDIS Reportable Incident Scoping Assessment (RISA) service provides a rapid assessment of incidents in 3 days.
Used
- help NDIS and aged care providers demonstrate compliance with legislative requirements
- identify unsatisfactory practices, deficiencies in policy and risks of harm
- develop and improve internal incident management systems and reporting mechanisms
- investigate alleged breaches of the National Disability Insurance Scheme Act 2013 and associated Rules and the Serious Incident Response Scheme / Aged Care Act 1997.
Aged Care Quality Standards for employee conduct and
performance is a regulatory standard with prescribed
reporting and investigation obligations in Residential
Services, Home Services and Flexible Care Services.
Used
- investigation and analysis regarding poor client outcomes and any associated contribution of any employee conduct or systemic procedural failings
- reporting compliance and gap analysis between internal reporting and matters requiring escalation or meeting investigation obligations
- employment related recommendations for consideration and inclusion in a Plan for Continuous Improvement, particularly in relation to any incidents
WHS assessments and investigations focus on compliance with employer notification obligations and duty of care requirements. During this process an assessment can be made on the root cause(s) of workplace incidents and identify strategies to reduce the likelihood of recurrence.
Used
- to ensure compliance with WHS employer obligations and notifiable incident reporting
- for the development of preventative / corrective action to manage risk and reduce the likelihood of future incidents
- in addition to misconduct investigation to identify conduct that may produce a risk to the health and safety of workers.